Furniture larks

I just had to return some item of furniture to one of the main outlets and I was once again disappointed by the lack of charm or personality of the young person serving us at the Returns department. "What's your name?", he grunted as he tapped away on his PC. "Postcode?", mumbled this paragon of youthful energy. He must have dropped out of charm school. By contrast one of his colleagues, a few years older, was most helpful and pleasant when I needed some help looking for a room divider. So, it's not all bad.